CANCELLATION POLICY
If you miss your appointment without giving at least a 24 hour notice, you will be billed for the cost of the missed service(s). These fees will be expected to be paid prior to the future visits. For your convenience, a confirmation call will be provided to you 24 hours prior to your appointment. I ask that you please keep me informed of any changes in your contact information.
DISCLAIMER
All pricing is based on time and product used to perform each service. Pricing is subject to increase if additional time or product is needed to accomodate your particular hair needs. If you have any questions on specific pricing, please feel free to inquire about this information prior to your service.
SERVICE GUARANTEE
I want you to be happy and satisfied with your services. Therefore, I ask that you call as soon as possible after your service(s) for any changes that you may require. Refunds are not offered on services, but I am happy for the opportunity to make things right for you. If at any time you feel that you would like to try the services of a different designer, I will support you and recommend that you do so.
COLOR FORMULAS
If you should need your customized color formula at any time, you do have the option of purchasing this information at a cost of $300. My expertise is used to create my color formulations and this expertise is derived from years of education and experience. These formulations are property of Arnaldo Pereira.